Customer first: both external and internal customer are considered as customer. Our goal is to identify and meet all the customers’ needs and strive to exceed the expectations of the customers.

Quality first: high quality products are the guarantee of customer satisfaction, and it is also the basis for our survival and development.

Continuous improvement: there is no best, only better. We will listen to all the voices in order to achieve a continuous improvement.

Simcone has established a full functional quality assurance system. All the employees are strictly following SOP and well equipped testing devices for quality assurance, Our testing devices inludes hardness tester, 2.5 dimension tester, Force curve tester, Abrasion tester, life cycle tester, constant temperature and humidity tester.

The raw material we purchased comes from the leading companies in this industry including: ShinEtsu, Dow Corning, Tian Yu, betterly.  In order to ensure the basic physical properties of materials, we implement the internal operation management and control with the requirements of the third party laboratory standardization management system, ensuring the effectiveness and adequacy of hazardous substances management. Our goal is to ensure customer’s satisfaction and exceed customer expectations.

1. To ensure 0 defect rate of outgoing products through strict process control and the implementation of quality management
2. Customer complaints<2%;
3. To achieve quality commitment thus to ensure customers satisfaction, and strive to achieve more than 95% of customer satisfaction.

ISO9001:2015 quality management system certified enterprise.
ISO14001:2004 environmental management system certified enterprise.